We offer 1 year warranty on our product. To troubleshoot, turn off and charge your Bitty Boomer completely. Try turning the volume slightly lower on your phone or device and see if the static has dissipated. If Bitty Boomer gets wet or is exposed to electric shock, this can damage the quality of sound. Sometimes playing at a slightly lower volume can fix the issue.
If you’re still having issues please contact firstname.lastname@example.org with the following information:
Proof of Purchase with Date (Receipt, Shipping Slip, Credit Card Bill)
Model of Bitty Boomer
Additional Notes to Include